We have one guiding principle in everything we do. Our mission is to make each and every one of our clients have THE BEST POSSIBLE EXPERIENCE regardless of the location or the occasion.
We achieve this goal by unyieldingly respecting 3 FUNDAMENTAL VALUES:
- SERVICE QUALITY: Impeccable service has always been our first and most important rule. We are a licensed tour operator and have close relationships with each of our providers. We continuously test and re-test all activities, locations and venues that we offer to our clients and do not satisfy with “good service”. We strive to go beyond expectations, improve all the time and offer the perfect experience.
- PERSONALIZATION: It is a tight market we operate in and there are many actors offering the same stuff over and over again. We do not only strive to put our personal touch and twist to any activity in our portfolio but we also spent a lot of time and effort into creating our own unique adventures, packages and experiences. We are simply excited and proud to offer you something that you cannot find elsewhere.
- FRIENDSHIP: This is the fundamental assumption within which we work inside the team, with our providers and for our clients. Our clients are our friends. Period. When we create a custom program, a package or even a simple tour, we do it as if it is for our best buddy. We truly enjoy interacting with all our clients and getting to know them better. It was one of the reasons to start this business after all.
The end result of our dedication to these 3 principles is that our clients always feel ‘’at home’ with us and we do not even need to ask them to recommend our services. They are eager and happy to do it on their own. That’s the best reward for us!